BISMA EIGHT HOTEL & VILLAS FAQS

What types of rooms are available at Bisma Eight?

Bisma Eight offers three luxurious accommodation options:

Garden Suites with an outdoor terrace seating

Canopy Suites nestled among the treetops

Forest Suites with lush jungle views

Single Bedroom Pool Villas featuring private pools and full residential amenities perfect for couples and honeymooners

Double Bedroom Pool Villas best for families of four or friends with private pools and full residential amenities

Each space blends contemporary design with traditional Balinese craftsmanship and comfort.

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Do the suites have a private pool?

While our suites do not include private pools, all guests have access to the hotel’s infinity pool overlooking the jungle. For private pools, we recommend booking one of our Bisma Eight Villas, located just a short drive from the main property.

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Are there family-friendly accommodations?

Yes. Our suites and villas can be equipped with extra beds and baby cots upon request. We also offer babysitting services, high chairs at our restaurants, kids’ menus, and baby car seats for airport transfers or day trips to ensure your family’s comfort and convenience throughout your stay.

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Can hotel guests access the villa facilities and vice versa?

Yes, guests staying at Bisma Eight Hotel are welcome to enjoy the facilities at Bisma Eight Villas, and villa guests are equally welcome to access the hotel’s amenities. We offer a complimentary shuttle between the two properties to make this easy and convenient.

What is the check-in and check-out time at Bisma Eight?

Check-in: 2:00 PM

Check-out: 12:00 PM

Early check-in or late check-out may be arranged, subject to availability.

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Is breakfast included in the room rate?

Yes, daily à la carte breakfast is included for all direct bookings. Enjoy your morning meal at Copper Kitchen, Bar & Rooftop, with views over the Ubud treetops, or at Embers Mediterranean fare with direct access to our organic garden for our villas’ guests.

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What is the cancellation policy?

Our cancellation policy varies depending on your booking package. Most standard reservations are fully refundable if cancelled at least 14 days prior to arrival. One night charge is applicable if you cancel within 13 days or less. 100% charge is applied if no show. Please refer to your booking confirmation or contact us directly for details.

What dining options are available at Bisma Eight?

Bisma Eight features:

Copper Kitchen, Bar & Rooftop – Rooftop dining with a garden-to-table philosophy

Mori Teppanyaki – Offering an exclusive 10-seater teppanyaki counter dinner that’s truly one-of-a-kind

Embers – The Mediterranean tradition is at the soul of every meal we serve here

Pool Pavilion – Our take on the iconic South Seas moment

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Is room service available?

Yes, room service is available 24 hours daily for both suites and villas. A curated menu of locally inspired and international dishes is available.

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Is halal food available at your restaurants?

Our suppliers are all halal certified, and we strive to accommodate guests with dietary preferences. However, please note that while we take care in food preparation, our kitchens are not halal-certified, and there may be a possibility of cross-contamination during the cooking process. We recommend informing our team in advance so we can make the best arrangements for your needs.

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Does Bisma Eight have a spa or wellness facilities?

Yes, guests can enjoy:

In-room spa treatments by Mandala Spa using natural ingredients

Daily yoga sessions at our rooftop pavilion

Access to our fitness center with modern equipment

Mandala Spa is open from 9 am to 8 pm every day, located inside Bisma Eight Villas

Where is Bisma Eight located?

Bisma Eight is located in the heart of Ubud, Bali — just minutes from the Sacred Monkey Forest, Ubud Palace, and many boutique shops, galleries, and restaurants. Our Bisma Eight Villas are situated approximately 500 meters from the main hotel, and a complimentary shuttle service is available between the two properties for your convenience.

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Do you offer airport transfers?

Yes, private airport transfers can be arranged for an additional fee. Please contact our concierge team to book in advance. A shuttle service to central Ubud is also available for guests; however, an additional fee may apply depending on availability and schedule.

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Is parking available at the hotel?

Yes, free parking is available for in-house guests.

Is Wi-Fi available at the hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the property, including suites, villas, and public areas.

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Do you offer honeymoon or special occasion packages?

Absolutely. Bisma Eight is the perfect setting for honeymoons, anniversaries, and romantic getaways. Contact us directly for bespoke celebration packages or view our stay options here.

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Are pets allowed at Bisma Eight?

Unfortunately, pets are not permitted at the hotel or villas.

If you didn’t find the answer you’re looking for, our guest experience team is happy to help.

📧 Email us at: info@bisma-eight.com

📞 Call us: +623614792888

WhatsApp Chat: +628113885122