Announcement Letter

Mount Agung.jpeg


Saturday, December 23rd 2017

Jalan Bisma, Ubud, Bali, 80571 Indonesia


For Immediate Release & Full Distribution


Dear Guests,

Thank you for choosing Bisma Eight as the perfect place to stay during your vacation in Ubud. We trust that your experience is comfortable and extend our attention should you require any further assistance during your time with us.

The Bisma Eight family would like to assure a Stay Guarantee for all Bisma Eight staying guests after the recent events regarding Mt. Agung impacting the inconvenient flight suspensions from and to Ngurah Rai (DPS-Denpasar) International Airport.

To ensure your stay with us remains as comfortable and free spirited as possible, Bisma Eight Hotel Management is providing you a guaranteed stay should your return flight be affected by future airport closures in relation to the natural events at Mt. Agung:

• Complimentary of 2 (two) night stay
• Complimentary daily breakfast for 2 (two) people
• Complimentary daily Afternoon Tea for 2 (two) people
• A 20% off on food and beverage purchase at all Bisma Eight dining outlets
• A 20% off on Bisma Eight room rate for any additional night stay
• Free on-ground (group bus) transfer to the nearest operating airport(s)

Our Stay Guarantee is valid for all Bisma Eight staying guests that hold a date of return flight ticket matching the suspended announcement letter release date from Ngurah Rai (DPS-Denpasar) International Airport*

*Proof of return flight must be shown to Bisma Eight Front Desk Assistant, and it is valid for all staying guests from December 23rd onwards.

We hope this letter will allow you to continue your experience here in Ubud with sound peace of mind and that the remainder of your vacation or business in Bali is as memorable as always.

For further information and other inquiries, please contact or +62-361-4792-888.


With the sincerest attention,

Bisma Eight Hotel Management

Erick Hardiansyah

General Manager


Wednesday, September 27th 2017

Jalan Bisma, Ubud, Bali, 80571 Indonesia





For Immediate Release & Full Distribution


Dear Guests and Friends of Bisma Eight,

News channels around the world and the Indonesian authorities have been reporting on the heightened unrest and seismic activity of Mount Agung on the Eastern side of our beautiful Island.

Many of you have asked us if we will be affected by the recent volcanic activity and I wanted to ensure you that we are vigilant in our response and take our guest comfort and safety extremely seriously.

Indonesian officials and volcanologists are in close communication, and we at Bisma Eight will be monitoring and adhering to any advice that we are given from the authorities to ensure that your stay with us during this time is as comfortable and informed as possible.

In Ubud we are very fortunate that our daily lives are not currently being affected and there is no immediate threat to your safety, and you should be encouraged to go on as usual as any normal day.

There is presently no certainty when the volcano will erupt, or even if it will erupt but please be safe in the knowledge that Ubud is located approximately 55 KM (34 Miles) South-West of Mount Agung, and Ngurah Rai International Airport in Denpasar is located approximately 76 KM (47 Miles), also South-West of the mountain.

The National Disaster Mitigation Agency has stated no residents nor visitors should be within 9 KM (5.6 Miles) radius and within 12 KM (7.5 Miles) to the North, North-East, South-East, and South/ South-West of the mountain.

At the moment, the winds are in our favour and even in the event of an eruption with volcanic ash, it would appear that the airport and all of us here would not be affected. Additionally, the Indonesian authorities have been making alternative arrangements with neighbouring airports so that visitors will be able to leave the island even if the airport were to be closed due to volcanic ash.

The Indonesian authorities have made many preparations for this natural phenomenon to ensure that people are safe and ask that people continue to come and enjoy their visit in Bali.

We, however, are praying for the people of Karangasem who have had to leave their homes until the situation is back to normal. Everyone on the island is contributing in their own way for the wellbeing of the evacuees offering shelter, food, and other urgent needs. Of course it is a great hardship for people to leave their homes but we find solace in the fact that people have had ample time to leave the affected areas and remain safe in other parts of the island.

The Balinese people and the Bisma Eight family appreciate the many visitors who come each day and make a huge economic impact on the island and continue to enjoy the comfort and facilities of our hotel; however, should you have any further concerns please do not hesitate to contact me or any of my team and we will be happy to assist you further.

Guests are also advised that if travelling to and from the island during this time, to confirm your travel arrangements directly with your airline or travel agent before travelling to the airport.

Thank you for your endless support and we hope that your holiday with us is as worry free as possible, and we trust that now is the time to come and safely experience one of natures most incredible wonders.

With the sincerest attention,

Erick Hardiansyah

General Manager - Bisma Eight - Copper Kitchen & Bar